Casino 1 Club Review
Ruling
- Due to strict regulations, Casino Club cannot accept players from the United States, Canada, Spain, Italy and a number of other counties. For full list of restricted countries scroll down to the Casino Details section. Casino Club is home to some of the most famous video slots around.
- Casino 1 Club – Big mistake Ruling. Found for the Player - Maximum bet terms being applied outside of bonuses would appear to contravene relevant consumer protection laws. Read our Casino 1 Club Review. Player's Complaint. I am very disappointed with the above company, I played fairly through their bonus and won over 1001 euro's I withdrew 500.
Found for the Player - Maximum bet terms being applied outside of bonuses would appear to contravene relevant consumer protection laws.
Read our Casino 1 Club Review.
Player's Complaint
Casino1 Review The Casino1 Experience The goal of Casino1 is the same as that of any other online casino: to provide a convincing casino experience from the comfort of your own home. The site’s operators are at pains to emphasise their desire to build up trust-based relationships with their customers, whether a high roller or casual gamer.
We've thoroughly reviewed Casino Club and gave it a good reputation rating.It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. The Casino 1 Club Welcome bonus currently consists of a bonus of 400% up to €800. The minimum deposit that will trigger the bonus is €20. This bonus has a wagering requirement of 33x(deposit+bonus) for the deposit bonus.
I am very disappointed with the above company, I played fairly through their bonus and won over 1001 euro's I withdrew 500. I sent all the paperwork required but now I have been told that I cannot have the money and the sum of 56.67 have been returned to my account. I have been told that I that bet too high but this isn't so. I am absolutely fuming.Can you help?
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1 Response
Club Player Casino
Hi scorpio50 - welcome to ThePOGG.com!
Unfortunately there's nothing we can do to help you in this situation.
Firstly, as a UK citizen you should only be playing with operators that hold a UKGC license. Casino1Club do not hold a UKGC license and as such are breaking UK law by accepting your play.
Secondly, Casino 1 Club carry the following term:
'We reserve the right to withhold any withdrawals and/or confiscate all winnings and bonuses for irregular play.
'Irregular play' includes, inter alia:
Placing total bets equal to or greater than 30% of the value of the deposit currently in play.'
Outside of bonus play, the guidance we have received from the MCCAA is that this term would not be considered valid under EU consumer law. However having discussed this issue on many occasions with the Game Tech Group I can state with certainty that they will not alter their practices.
Sorry we cannot be of further help!
ThePOGG
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